Frequently Asked Questions:
Ixchel Spanish School
How long has Ixchel Spanish School been in business?
Ixchel Spanish School was founded in 1999. In just a few years we've become one of the leading Spanish schools in Antigua Guatemala due to the quality of our Spanish courses, our innovative teaching techniques, and our professional organization.
Is Ixchel officially registered with the Ministry of Education and with INGUAT?
Yes, the school is registered with the Guatemalan Ministry of Education (registration number 125-2002) and with INGUAT (registration number 640-2002-D).
Ixchel is also accredited by the Universidad Rural de Guatemala, a private university in Guatemala City. Our cooperation with this university allows us to offer Spanish courses with college/university credits.
Where is Ixchel Spanish School located? Are you close to the city center?
Our building is located on 4a Avenida Norte #32. The Central Park is only four city blocks away and just about any place of interest in Antigua is within easy walking distance.
How can I pay for my course and other services you provide? Do you accept credit cards?
You can pay with US dollars, travelers checks or Guatemalan Quetzals. We also accept all major credit cards, but due to the high bank fees in Guatemala credit card payments carry an 8 percent surcharge.
I sent you a message a few days ago and still haven't heard back from you. What's up?
We reply to almost all messages within 24 hours. If you still haven't heard from us after two or three days (not counting Sundays and holidays), chances are that something went wrong — either with your message or with our reply.
Sometimes overzealous spam filters erroneously identify our emails as spam and send them to the spam folder or delete them entirely. If our email is not in the spam folder either, please re-send your message. We'll be most happy to address any questions and concerns you have.
Do you have a question that's not answered here? Contact us and we'll assist you in any way we can!